Information Technology (IT) is probably the most critical component of all business operations. In today’s world, your success depends on your IT infrastructure. Friendly Computer Services provides you with proactive support to ensure your network is always running effectively and efficiently.

Contact us today for your FREE Initial Site Survey – a 27-Point Network Audit. A senior engineer will come to your business and perform the following services:

• Create initial network documentation
• Audit your network for potential problem areas:
• Network security
• Data back-ups
• Virus protection
• Spam filtering
• Hardware integrity (check for pending failures)
• System performance and trends
• Overall network design and layout

Here are just some of the benefits you’ll receive by partnering with us:

• Network Monitoring - 24/7 network monitoring service that allows us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. This includes:
• Server traffic and load
• Hardware integrity and reliability
• Storage space and availability
• Back up success and failures
• Anti-virus protection
• Uninterruptible Power Supply (UPS) monitoring
• Monthly Network Tune Up - Every month a technician will come on-site and conduct a thorough audit and tune up of your network to:
• Review and update available security patches
• Check status of Anti-Virus Clients
• Test peripherals such as UPS(s)
• Perform a full data restore to ensure back-ups are functioning properly
• Review hard drive space, memory, CPU utilization
• Review network documentation and make changes as necessary
• Review routers, firewalls, switches for failure or problems
• Optimize server for maximum performance and reliability
• Review and install operating system updates
• Test backup and restore data
• In-depth review of server logs for errors and potential problems
• Add and remove users
• Quarterly On-Site Consultation – In addition to your monthly tune-up; every quarter, we will also perform an extensive analysis of your network's trends, security, and performance. We will also discuss your company's goals and technology issues with you to ensure that your system grows with you instead of working against you.
• FREE Break-Fix Services - In the RARE event that you experience any type of problem, our team of senior technicians will troubleshoot and resolve the issue at NO ADDITIONAL SERVICE FEE to you.
• FREE Unlimited Help Desk Support – The jewel in our crown. Help desk support is what bogs down EVERY company with its own IT personnel. Requests quickly pile up and that’s when the problems start. With Friendly Computer Services your employees can call anytime during business hours and speak to a technician about problems they are experiencing and receive immediate assistance!
• FREE Server Restore - In the case of fire, flood, or other disaster we will restore your server to its original state.*
• FREE Year-End Technology Review – A more extensive version of our quarterly review to help you use your technology to increase productivity, cut costs, gain competitive advantages and support your company's growth.
• A Preferred Client Discount on Non-Covered Technical Support - This includes network upgrades, special projects, or any other type of service we offer outside of this plan.

Plus, you will be covered under our 100% No-Hassle Guarantee

Contact us now for a FREE evaluation

*This covers labor only. Any software and hardware costs are additional.